Electric towel rail malfunctions: common causes

Electric towel rails are very popular appliances that make life more comfortable. A high-quality product made of real steel that complies with all technological requirements usually serves its owner for a long time. However, a towel rail can stop performing its functions like any other thing. Various factors can cause this trouble. Let’s take a closer look at the possible electric towel dryer malfunctions.

Malfunction of the power supply

If the heated towel rail refuses to turn on, it may be caused by a malfunction in the appliance’s connection to the power supply. In this case, you should start looking at the outlet. The first step is to unplug the appliance and examine the inlets. If they look normal and there is no visible damage, you must check for power with a special indicator screwdriver. It will show the presence of electricity. If it is, you need to examine the device, and if not, change the outlet to a working one.

If there is electricity, you need to check the thermostat. It is recommended that you turn it slowly and listen to the sound. A barely audible click indicates that the thermostat is working correctly.

A possible explanation for the electric towel rail not heating may lie in the increased load on the network. In this case, the appliance turns off because the plugs (circuit breakers on the meter) are tripped. If the mains are not overloaded, but the circuit breakers still trip, this may indicate a short circuit in the appliance connection system. In this case, disconnect the towel dryer and check the system for a short circuit. Experts do this with a multimeter, setting it to record the level of DC resistance. Eliminating a short circuit can be challenging if the wires are hidden, requiring removing some tiles or other wall finishes.

This type of work should not be done by yourself; it is better to entrust it to a specialist – a qualified electrician. Also, the towel dryer may stop working due to oxidation of the contacts, and a technician will help you identify the cause of this phenomenon and fix the problem.

Internal breakdowns of the heated towel rail

If the appliance is connected to the mains correctly, the breakdown occurs in the appliance itself. In this case, the towel dryer may heat up less than it should or only partially. Sometimes, there is no heating at all. Common malfunctions of towel rails include:

• heating element failure. This problem can occur due to natural wear and tear or appliance overheating due to improper use. Sometimes, it also breaks down due to power surges.
• depressurization (if we are talking about a liquid towel dryer operating on a particular working fluid). Such a malfunction is relatively easy to diagnose – depressurization does not go unnoticed and is accompanied by leakage.
• thermostat failure. This element is responsible for maintaining a stable temperature. And if the appliance overheats for no reason or does not heat up enough, the thermostat may be the problem. In case of burnout, it will need to be replaced.
• timer malfunctions. This element automates the appliance’s operation, and if it breaks down, the towel dryer stops working correctly. The cause of the malfunction may lie in the mechanism’s natural wear and tear or malfunctions of its electronic components.
• significant wear, corrosion, or cracks can damage the appliance, making it more vulnerable to moisture and other external factors, increasing the risk of a heating element malfunction, etc.

Do not attempt to disassemble the appliance; repair it yourself. Most likely, this will not give the desired result and may even cause permanent damage. In addition, after attempting to repair the appliance yourself, it may become dangerous when plugged in. If the towel dryer is also under warranty, any interference with its mechanism will invalidate the warranty.

To solve the problem, the user should contact the manufacturer for service. Specialists will find the cause of the towel rail breakdown and help restore its performance.

How can I avoid malfunctions in the towel dryer?

For the appliance to work for a long time without problems, it is worth learning how to avoid a towel dryer breakdown and carefully following these recommendations. In particular, experts recommend:

• do not place the appliance directly next to a bathtub or sink or near a shower stall;
• use high-quality wires to connect the appliance that can withstand a significant load;
• do not ignore the installation recommendations; in particular, be sure to install safety shutdown mechanisms and take care of the grounding;
• use an outlet with an appropriate level of protection against moisture, as water ingress will cause a short circuit;
• avoid damaging the appliance’s surface – do not scratch it, and ensure the coating is intact.

Following the instructions and simple tips for operating the towel dryer will help you avoid the most common malfunctions.

Energy-efficient towel dryers from Hygge Family

Towel dryers from Hygge Family are high-quality and modern appliances that stand out in the Ukrainian market of towel dryers because of:

• British quality – they are the result of a collaboration between British and Ukrainian brands;
• energy efficiency – low electricity consumption;
• high-quality material – the devices are made of solid and hard carbon steel;
• resistance to rust – the surface of the device is covered with an anti-corrosion layer;
• reliable thermostat and timer to ensure perfect temperature control;
• no leaks – the device operates due to the presence of a cable with heat-accumulating layers inside, which evenly distributes heat over the entire surface of the device;
• ease and simplicity of installation.

Hygge Family heated towel rails are a good choice for a private house or apartment. These durable appliances will serve the owner for a long time. In addition, the manufacturer provides a warranty for them. In case of any problems in operation (even through the user’s fault), you need to contact the service center. The company is open to cooperation with partners.